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Current Job Openings

Licensed Customer Service Representative

 

I am looking for someone to join my team at my North Portland office.  We are a growing Farmers Insurance Agency in the St. John’s are of Portland, located at the intersection of Lombard and Philadelphia two blocks from the St. John’s bridge.  If you have a passion for sales and service you are in the right place.

What we are looking for:

  • Able to meet individual performance metrics and goals
  • Able to successfully juggle multiple priorities at any given time
  • Maintain accurate and descriptive accounts of all customer interactions
  • Possess outstanding written and verbal communication skills
  • Have basic job knowledge of insurance, billing, underwriting, and processing
  • Be able to work with a team and accept feedback
  • Able to research and identify timely solutions to customer-related problems
  • Bi-Lingual is a plus!
  • Willingness to obtain Property & Casualty insurance license within 90 days of hire

 

Preferred skills and abilities:

  • Four-year college degree preferred, high school diploma or equivalent required
  • Previous customer service experience highly preferred
  • Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills
  • Ability to multi-task
  • Outstanding written and verbal communication skills

 

Physical Environment:

Required job duties are normally performed in a climate-controlled office environment. Note that this position may occasionally require having the flexibility to work non-standard hours and/or to report to another location for the purposes of marketing, networking or conducting events.

 

Please email resume to lcole2@farmersagent.com for consideration.

My experience with Lucas has been excellent. He and the folks on his staff have always followed up and followed through taking the time to make sure I have all of the information that I need to make good decisions and looking out for my interests. Often times, going above and beyond compared to my experience with other agents / companies. Would highly recommend.

 -James Munson

Knowledge

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